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This role is dedicated to delivering high-quality on-site technical support and service for customers, serving as a key link between the company and clients in ensuring the stable operation of equipment. The core responsibilities include hands-on execution of equipment commissioning, troubleshooting, maintenance, and repair tasks to address on-site technical issues promptly. Additionally, the role involves providing professional on-site equipment training to customers, handling warranty claims, and answering technical inquiries to meet customer needs comprehensively.
The incumbent is required to efficiently manage field service calls, proactively resolve problems arising during on-site visits, and maintain effective communication with customers to ensure...
Be responsible for the overall mechanical scheme design, multi-system integration and full-process technology implementation of maritime skid-mounted systems. Focus on the functional realization, operational efficiency, manufacturability and marine environment adaptability of skid-mounted systems. Coordinate and manage mechanical subsystems such as structure, hydraulics, pneumatics and cooling in a unified manner to ensure that products comply with maritime industry specifications, customer technical requirements and mass production standards, and support the entire lifecycle of skid-mounted systems from design and after-sales service to optimization.
Responsible for the development and performance of all sales activities in assigned market. Supports and develops growth plans for the given market and customer base. Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for client.